We want you to be as happy with your RENUE BY SCIENCE products as we are. If you’re not satisfied with your purchase, you can return it for a refund within 30 days of your purchase, provided it is unused and still in its original packaging. All original & return shipping costs are non-refundable. Product is no longer eligible for a refund or exchange 30 days after the original purchase date. Refunds will be returned to the original form of payment.

Please ship returns to this address:

1534 Oak Street, Suite 302
Jacksonville, Florida, 32204

NOTE: Customer is responsible for all shipping & handling charges incurred when shipping the product back to us.

RENUE BY SCIENCE is not response for parcels that are lost or misdirected when being returned to us. Retain your return tracking number for your records.

Once we have received your return package, you will receive a full refund. Please be advised that refunds take 3-5 business days to process and post to your payment method.

If you have any questions, feel free to contact our customer support at: [email protected] or call us at: 1-800-810-1935 between 9am-8pm EST, Monday-Friday. We are also available for live chat from 9am-5pm EST.